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Service Policies & Standards
Parking fees will be charged to the room or must be pre paid. Parking within the getting ready space is required, Also required for the second artist
APPOINTMENT CONFIRMATION PROCESS
- After booking, our team will contact you to confirm your information, provide service pricing, and inform you of any additional fees (if applicable).
- Depending on your appointment time, a deposit may be required within a specified timeframe.
- We will provide bank transfer details for you to secure your appointment with a deposit.
- Once the transfer is completed, please send us a screenshot or payment receipt for confirmation.
TERMS & CONDITIONS
- If you cancel your appointment within 48 hours after the deposit has been successfully confirmed, a 100% deposit refund will be issued.
- If you cancel your appointment after 48 hours (from the time the deposit is confirmed), the deposit will be non-refundable.
- For last-minute bookings (appointments scheduled within 48 hours), the deposit is non-refundable.
- If you are running late, please inform us in advance.
- If you are more than 45 minutes late, we reserve the right to cancel your appointment, and the deposit will not be refunded to avoid affecting subsequent bookings.
